Postponement of Rate Increase
As members receive our April issue of the Carolina Country magazine this week, I want to address my article found in the local pages of the magazine. You may have noticed that Pee Dee Electric was planning to implement a rate increase effective May 2020. With the uncertain financial hardships that our members may be facing due to the COVID-19 outbreak, our Board agreed to postpone this rate increase.
Additionally, we have suspended all late fees and penalties, as well as disconnects for nonpayment. This suspension applies to our traditional and prepay accounts. Although these measures are being taken to assist at this time, I want to remind members of the continued responsibility for power used. We encourage you to pay what you can to avoid having a larger balance later. Our member service representatives continue to work with members regarding payment arrangements.
Our lobbies are currently closed; but the drive-thru windows remain open at both office locations.
Our member service representatives are available to answer calls and help answer questions you may have concerning your account.
Please stay safe and know that Pee Dee Electric will continue to operate and provide the highest-quality service possible for you, the members we serve. The spread of COVID-19 may require changes in how we interact, but it will not change what we do.
CEO/Executive Vice President